Optimizing Your Shopify Available Payment Methods for Sales

Boost conversions by optimizing your Shopify available payment methods. Learn how to choose the right gateways, reduce cart abandonment, and build customer trust.

13 min
Optimizing Your Shopify Available Payment Methods for Sales

Table of Contents

  1. Introduction
  2. The Foundation: Understanding the Shopify Payment Ecosystem
  3. Clarify the Goal: Why Add More Payment Methods?
  4. Accelerated Checkouts: The Power of One-Click
  5. Buy Now, Pay Later (BNPL): Balancing AOV and Margins
  6. Internationalization and Local Payment Methods
  7. How the Cart Experience Prepares the Sale
  8. Performance and Measurement: How to Track Success
  9. What Optimization Tools Can and Cannot Do
  10. When to Bring in Professional Help
  11. Conclusion: The Path Forward
  12. FAQ

Introduction

Have you ever filled a cart with products you genuinely wanted, only to reach the final checkout screen and realize your preferred way to pay wasn’t there? Perhaps you were on your phone and didn't have a physical card handy, or maybe you were looking for a "Buy Now, Pay Later" option for a larger purchase. In that moment of friction, most shoppers don’t go looking for their wallet; they simply close the tab.

This scenario plays out thousands of times every day across the Shopify ecosystem. Research suggests that nearly one in five shoppers will abandon a purchase if the checkout process feels too long or complicated. Often, "too complicated" simply means the store didn't offer the specific payment method the customer trusts.

This article is designed for Shopify merchants—from new store owners setting up their first checkout to established DTC (Direct-to-Consumer) brands looking to squeeze more efficiency out of their conversion funnel. We will explore the vast landscape of Shopify available payment methods, how to choose the right mix for your audience, and how to implement them without cluttering your user experience.

At Cartly Pro, we believe that optimizing your store isn't about adding every feature possible; it’s about "Optimizing with Intention." This means starting with strong foundations, clarifying your goals, checking for risks, and then implementing the minimum effective set of improvements. By the end of this guide, you will have a clear decision path for managing your payment gateway strategy to reduce abandonment and build lasting customer trust.

The Foundation: Understanding the Shopify Payment Ecosystem

Before you begin toggling buttons in your Shopify admin, you must understand the infrastructure. A "payment gateway" is essentially the digital bridge between your online store and the bank. It securely authorizes credit card or direct payments, ensuring the funds move from the buyer to the seller.

In the Shopify world, you generally have two paths: using Shopify’s native system or integrating a third-party provider. When you are choosing between them, keep your setup simple and use our Help Center if you need a quick reference.

Shopify Payments: The Standard Starting Point

For most merchants in supported regions, Shopify Payments is the logical foundation. It is "Built for Shopify," meaning it integrates directly into your admin panel. You don’t have to log into a separate website to see your payouts; everything from orders to bank transfers is visible in one place.

One of the biggest advantages of using Shopify Payments is the removal of third-party transaction fees. If you use a different provider (like Authorize.net or a specialized regional gateway), Shopify typically charges an additional fee per transaction on top of what the provider charges. Using the native system eliminates this extra layer of cost.

Third-Party Providers and Aggregators

If you are located in a country where Shopify Payments isn't available, or if your specific industry requires a high-risk merchant account, you will need a third-party provider. Shopify integrates with over 100 different gateways globally. While these allow for flexibility, they often come with separate contracts, varying fee structures, and the aforementioned third-party transaction fees from Shopify.

Manual Payment Methods

Not every transaction happens through a digital gateway. Manual payment methods include:

  • Cash on Delivery (COD): Common in specific international markets where card penetration is lower.
  • Bank Transfers: Often used for high-ticket B2B (Business-to-Business) orders.
  • Money Orders or Checks: Rare in modern eCommerce but still used by some legacy brands.

Takeaway: Your foundation should be as simple as possible. For most, this means enabling Shopify Payments to keep fees low and data centralized. Only seek third-party alternatives if your region or business model strictly requires it.

Clarify the Goal: Why Add More Payment Methods?

It is tempting to enable every "Shopify available payment method" to cast the widest net possible. However, too many options can lead to "choice paralysis," where a customer becomes overwhelmed and fails to complete the purchase. You must clarify your goal before adding new buttons to your checkout.

Goal 1: Reducing Mobile Friction

If a large percentage of your traffic is on mobile, your goal is speed. Entering a 16-digit credit card number on a small screen is a major point of friction. In this case, your priority should be high-converting checkout page elements like Shop Pay, Apple Pay, and Google Pay.

Goal 2: Increasing Average Order Value (AOV)

Average Order Value (AOV) represents the average dollar amount spent every time a customer places an order. If you sell high-ticket items (e.g., furniture, electronics, luxury goods), a customer might hesitate to pay $1,000 upfront. Here, your goal is to offer flexibility. Adding "Buy Now, Pay Later" (BNPL) options can help a customer feel more comfortable making a larger purchase by breaking it into smaller installments.

Goal 3: Expanding Internationally

If you are moving into new markets, your goal is localization. A shopper in the Netherlands might prefer "iDEAL," while a shopper in Brazil might look for "Pix." Without these local options, your international conversion rate will likely suffer, regardless of how good your products are.

What to do next:

  • Audit your current traffic in Shopify Analytics (Look at "Sessions by Device" and "Sessions by Location").
  • Identify the top three countries where your customers live.
  • Research the preferred payment methods for those specific regions.
  • Check if those methods are available through Shopify Payments or require a specific integration.

Accelerated Checkouts: The Power of One-Click

Accelerated checkouts (often called "express checkouts") are perhaps the most significant development in eCommerce conversion rate optimization (CRO). CRO is the process of increasing the percentage of users who perform a desired action on your website.

When these methods are enabled, the payment provider securely retrieves the customer’s shipping and billing information so it’s pre-filled.

Shop Pay

Shop Pay is Shopify’s own accelerated checkout. It is remarkably fast and has been shown in various studies to increase conversion rates significantly compared to standard checkouts. It also offers "Shop Pay Installments," which combines the speed of express checkout with the flexibility of BNPL.

Digital Wallets (Apple Pay & Google Pay)

These are essential for mobile-heavy stores. Because the authentication happens on the device level (FaceID or TouchID), the trust factor is incredibly high. The customer doesn't even need to have their physical wallet in the same room to complete a purchase.

PayPal Express

PayPal remains one of the most trusted names in online payments. For many shoppers, the presence of the PayPal logo is a "trust signal"—a visual cue that tells them their transaction is protected. However, keep in mind that PayPal often takes the user to a separate window to log in, which can occasionally cause tracking issues or minor friction.

Caution: While accelerated checkouts are powerful, ensure they don’t overlap awkwardly in your cart or checkout design. If you have five different colorful buttons at the top of your checkout, it can look cluttered. Choose the 2–3 most relevant to your audience.

Buy Now, Pay Later (BNPL): Balancing AOV and Margins

BNPL services like Affirm, Klarna, and Afterpay have changed how consumers approach spending. Instead of paying the full price today, they pay in four interest-free installments.

The Benefits

For the merchant, you receive the full payment upfront (minus the fee). The provider takes on the risk of collecting the money from the customer. This often leads to:

  • Higher AOV as customers feel they can afford "the upgrade."
  • Higher conversion rates on expensive items.
  • Improved customer loyalty from shoppers who prefer managing their cash flow this way.

The Trade-offs (Risk & Integrity Check)

BNPL is not free. While standard credit card processing might cost around 2.9% + $0.30, BNPL providers often charge between 5% and 8%. Before adding these:

  • Check your margins: Can your product profit withstand a 6% hit on the top line?
  • Understand the demographic: BNPL is highly popular with younger generations but may be less relevant for B2B or older audiences.
  • Transparency: Always ensure the "installment" price is clearly displayed on the product page or in the cart drawer so there are no surprises at checkout.

Internationalization and Local Payment Methods

If you want to sell globally, you cannot rely solely on credit cards. Global eCommerce requires meeting the customer exactly where they are.

Europe and Asia

In many parts of Europe, credit cards are secondary to direct bank integrations. In the Netherlands, nearly 60% of online transactions happen via iDEAL. In Germany, SEPA direct debits and Sofort are standard. In China, platforms like Alipay and WeChat Pay dominate.

Using Shopify Markets

Shopify Markets makes this easier by automatically showing relevant local payment methods based on the customer’s IP address. This is "Optimization with Intention" in its purest form—only showing the user what is relevant to them, thereby reducing noise.

Action list for global sales:

  1. Enable "Shopify Markets" in your settings.
  2. Review the "Payments" section for each market.
  3. Activate specific local gateways (like Bancontact for Belgium or iDEAL for the Netherlands).
  4. Test the checkout using a VPN to ensure the local options appear correctly for those regions.

How the Cart Experience Prepares the Sale

At Cartly Pro, we focus on the moment before the checkout: the cart drawer. Many merchants treat the cart as a simple list of items, but it’s actually the best place to build the trust required to complete a payment.

Building Trust Before the Gateway

Before a shopper even sees your available payment methods, they need to feel safe. You can use your cart drawer to:

  • Display Trust Badges: Small icons of the payment methods you accept (Visa, Mastercard, PayPal, Shop Pay).
  • Clarify Shipping Early: One of the main reasons checkouts fail is a "shipping surprise" at the very last second. Use a shipping progress bar or a clear shipping calculator in the cart drawer to set expectations.
  • Show Add-ons and Upsells: If a customer is $10 away from free shipping, they are more likely to add a small item and proceed to payment with a "win" in their mind.

If you want to put these ideas into practice, install Cartly from the Shopify App Store.

The Minimum Effective Set

Our philosophy is to implement the "minimum effective set" of improvements. In the context of payment methods, this means:

  1. Credit/Debit Cards (via Shopify Payments).
  2. One major Digital Wallet (Apple Pay or Google Pay).
  3. One "Trust" Alternative (PayPal).
  4. One BNPL Option (if your AOV is over $100).

Adding more than this without a specific data-driven reason often leads to diminishing returns and a slower site speed.

Performance and Measurement: How to Track Success

You should never make changes to your payment setup without measuring the impact. eCommerce optimization is a cycle of testing and refining.

Key Metrics to Track

  • Checkout Completion Rate: The percentage of people who start a checkout and actually finish it. If this is low, your payment methods might be the culprit.
  • Average Order Value (AOV): Watch this closely after adding a BNPL option.
  • Payment Gateway Abandonment: Some Shopify reports show where users drop off in the funnel. Look for a high bounce rate specifically on the "Payment" step.
  • Revenue Per Visitor (RPV): A holistic metric that tells you if your changes are actually making you more money per person who lands on your site.

One Change at a Time

If you add PayPal, Shop Pay, and Klarna all on the same day, you won't know which one helped (or hurt) your conversion.

  • Phase 1: Clean up your primary gateway and ensure cards are working.
  • Phase 2: Enable accelerated checkouts and monitor mobile conversion for two weeks.
  • Phase 3: Introduce a BNPL option and monitor AOV.

See our case studies for examples of phased testing.

Takeaway: Results vary by traffic quality and product type. A "high-trust" brand selling medical supplies will have a very different payment mix than a "hype" brand selling limited-edition sneakers. Always iterate based on your own data.

What Optimization Tools Can and Cannot Do

It’s important to be realistic about what payment and cart optimization tools can achieve.

What they can do:

  • Reduce Friction: Make it physically easier to pay.
  • Increase Clarity: Tell the customer exactly what they are paying and how.
  • Build Trust: Use recognized logos to borrow authority from established banks and platforms.
  • Support Upsells: Use the cart journey to suggest relevant products before the final transaction.

What they cannot do:

  • Fix Product-Market Fit: If people don't want your product, a "Buy Now, Pay Later" button won't change their minds.
  • Replace Site Speed: If your site takes 10 seconds to load the payment icons, the customer will leave before they see them.
  • Overcome Poor Traffic: If you are sending "cold" traffic that isn't interested in your niche, your conversion rate will stay low regardless of your payment options.
  • Guarantee Results: No app or gateway can promise a specific revenue lift. Success depends on the total harmony of your brand, pricing, and UX.

When to Bring in Professional Help

While Shopify makes managing payment methods relatively straightforward, there are times when you should step back and consult an expert.

Theme and Performance Issues

If you notice that adding payment buttons is causing your cart drawer to "stutter" or load slowly, you may have a theme conflict. A Shopify developer can help optimize the code to ensure your "Built for Shopify" apps and gateways play nicely together. For a real-world example, review the Lace Lab case study.

Payments, Fraud, and Security

If you experience a sudden spike in chargebacks or suspect fraudulent activity, do not wait.

  • Contact Shopify Support immediately.
  • Talk to your payment provider (e.g., PayPal or your third-party gateway).
  • Review your fraud filter settings in the Shopify admin.

Legal and Compliance

Payment methods are subject to strict regulations (like PCI compliance or regional consumer protection laws). If you are unsure about the tax implications of selling in a new country or the legal wording of your BNPL terms, consult a qualified professional such as a legal counsel or a specialized eCommerce accountant.

Conclusion: The Path Forward

Optimizing your Shopify available payment methods is not a "set it and forget it" task. It is a strategic part of your business that requires a balance of psychology, technology, and financial awareness.

To recap the journey:

  • Foundations First: Ensure your primary gateway (ideally Shopify Payments) is properly configured and that your product pages are clear.
  • Clarify the Goal: Are you trying to speed up mobile checkouts, raise AOV, or enter new markets?
  • Integrity Check: Be transparent about fees, shipping, and installment plans. Avoid cluttered checkouts.
  • Optimize with Intention: Implement the minimum effective set of payment options. Use your cart drawer to build trust before the final click.
  • Reassess and Refine: Use data to see what’s working, and never stop testing one variable at a time.

"The best checkout isn't the one with the most buttons; it's the one that feels so natural the customer forgets they are even performing a transaction."

By focusing on a customer-first approach and respecting the real constraints of your store’s margins and performance, you can build a checkout experience that doesn't just process orders, but builds lasting trust.

If you are ready to take the next step in refining your store’s journey, consider how your cart drawer presents these choices. Does it lead the customer toward a confident purchase, or does it leave them with more questions? Try Cartly on your Shopify store. Start small, stay intentional, and the results will follow.

FAQ

How many payment methods should I offer on my Shopify store?

While there is no "magic number," most successful stores find a balance with 3 to 4 types of options: standard credit cards (via Shopify Payments), an accelerated wallet (like Apple Pay or Shop Pay), a trusted third-party (PayPal), and potentially a Buy Now, Pay Later option if the price point warrants it. Adding more than 5–6 buttons can lead to choice paralysis and a cluttered mobile UI.

Does adding more payment methods slow down my site?

Every script or button you add to your site can have a minor impact on load times. However, Shopify-native options and "Built for Shopify" integrations are generally optimized for performance. The risk usually comes from poorly coded third-party apps or "stacking" too many conflicting scripts. Always test your site speed after making changes to your payment or cart setup.

How long does it take to see the impact of a new payment method?

This depends heavily on your traffic volume. If you have thousands of visitors a day, you might see a trend in your conversion rate or AOV within a week. For smaller stores, it may take 30 days or more to gather enough data to ensure the change is statistically significant. Always look at "one change at a time" to be sure of the source of the impact.

Can I use Shop Pay and another BNPL provider like Klarna at the same time?

Technically, yes. Shopify allows you to enable multiple providers. However, you should check for overlap. For example, if you enable Shop Pay, you can also offer Shop Pay Installments. If you then add Klarna, you may have two different "installment" messages on your product pages. This can be confusing for customers. It is usually better to choose one primary BNPL partner that aligns best with your audience.